PRIVACY POLICY
Metaglow Trading L.L.C.
Metaglow Trading L.L.C. (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Metaglow Trading L.L.C. is a company registered in the United Arab Emirates, Dubai, operating in accordance with applicable UAE data protection laws.
1. INFORMATION WE COLLECT
We may collect the following types of personal data:
a) Information you provide directly
Full name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely via third-party providers)
Account registration details
Communication content (emails, contact forms, customer support)
b) Information collected automatically
IP address
Browser type and version
Device information
Pages visited and interaction data
Cookies and tracking technologies
2. PURPOSE OF DATA COLLECTION
We collect and use personal data for the following purposes:
To process orders and payments
To deliver products and services
To manage customer accounts
To communicate with you regarding orders, inquiries, or support
To improve website performance and user experience
To comply with legal and regulatory obligations
To prevent fraud and ensure platform security
3. LEGAL BASIS FOR PROCESSING
Depending on your location, we process personal data based on:
Contractual necessity
Your consent
Legal obligations
Legitimate business interests
For EU/EEA users, processing complies with applicable GDPR principles.
4. SHARING OF DATA
We do not sell your personal data.
We may share data only with:
Payment processors
Logistics and delivery partners
IT and hosting providers
Legal or regulatory authorities when required by law
All third parties are contractually obligated to protect your data.
5. INTERNATIONAL DATA TRANSFERS
Your data may be processed or stored outside the UAE or EEA (e.g. cloud hosting providers).
In such cases, we ensure appropriate safeguards are in place to protect your personal data.
6. DATA RETENTION
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements
Once no longer required, data is securely deleted or anonymized.
7. DATA SECURITY
We implement appropriate technical and organizational security measures to protect personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no online transmission or storage system can be guaranteed to be 100% secure.
8. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Request data portability
Requests can be submitted using the contact details below.
9. COOKIES & TRACKING
We use cookies and similar technologies to:
Ensure website functionality
Analyze usage and performance
Improve user experience
You may manage cookie preferences through your browser settings.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
11. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
12. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
13. CONTACT INFORMATION
For privacy-related inquiries or requests, please contact:
Metaglow Trading L.L.C
Email: hello@phase7nutrition.me
Address:
Metaglow Trading L.L.C
Boulevard Plaza Tower 1, Level 14
Sheikh Mohammed Bin Rashid Boulevard
Dubai, UAE